Staff Guide¶

Welcome to the staff guide for the MUHC Workforce Manager! This section is designed for healthcare workers, residents, and staff members who need to view schedules, request time off, and manage their profiles across the three MUHC hospital sites.

Staff Overview¶

As a healthcare worker in the MUHC Anesthesiology Department, the Workforce Manager provides you with:

• Personal Schedule Access: View your assignments across Glen, Neuro, and General sites
• Mobile Optimization: Access your schedule anywhere, anytime on your mobile device
• Time-off Requests: Submit and track vacation, sick leave, and personal time requests
• Real-time Updates: Receive instant notifications about schedule changes
• Profile Management: Maintain your contact information and preferences

Multi-Site Access¶

The MUHC Workforce Manager covers all three hospital sites where you might be assigned:

Your schedule may include assignments at any or all of these sites, and the system will clearly indicate which location you're assigned to for each shift.

Quick Access Features¶

Today's Schedule¶

Always know where you need to be with the Today's Schedule widget:

• Current Location: Which hospital site you're assigned to
• Shift Details: Start time, end time, and specific location (OR1, OR2, Pain Clinic)
• On-Call Status: Clear indication if you're on call
• Special Notes: Any important information about your shift

Mobile Dashboard¶

Optimized for healthcare workers on the go:

• Touch-friendly interface for easy navigation during busy shifts
• Offline viewing so you can check your schedule even without internet
• Quick actions for common tasks like viewing tomorrow's schedule
• Emergency notifications for urgent schedule changes

Common Tasks¶

Viewing Your Schedule¶

Requesting Time Off¶

1. Submit Request: Choose dates and provide reason
2. Track Status: Monitor approval progress
3. Receive Updates: Get notified of approvals or changes
4. Plan Ahead: See how requests affect your schedule

Managing Notifications¶

• Email Preferences: Choose what notifications you receive via email
• Mobile Alerts: Configure push notifications for urgent updates
• Schedule Changes: Immediate alerts for assignment modifications
• Time-off Updates: Notifications about request status changes

Essential Guides¶

Getting Started¶

New to the system? Start here:

• First Login: Set up your account and password
• Account Setup: Configure your profile and preferences
• Dashboard Overview: Learn the interface layout

Schedule Access¶

Master the art of schedule navigation:

• Calendar Navigation: Move between different views
• Schedule Views: Understand month, week, day, and agenda formats
• Mobile Viewing: Optimize your mobile experience
• Understanding Indicators: Decode colors and symbols

Time-off Management¶

Everything you need to know about requesting time off:

• Requesting Time Off: Submit new requests
• Tracking Requests: Monitor status and history
• Planning Guidelines: Best practices for time-off planning

Mobile Usage¶

Maximize your mobile experience:

• Mobile Login: Access the system on your phone
• Mobile Navigation: Efficient mobile browsing
• Touch Interactions: Gestures and shortcuts

Understanding Notifications¶

Schedule Change Alerts¶

You'll receive notifications for:

• New Assignments: When you're assigned to a new shift
• Time Changes: Modifications to start or end times
• Location Changes: Different OR room or site assignments
• Cancellations: When shifts are cancelled or removed

Time-off Updates¶

Stay informed about your requests:

• Submission Confirmation: Your request has been received
• Approval Notification: Your time off has been approved
• Denial Notice: Request denied with reason (if applicable)
• Modification Alerts: Changes to approved time off

System Announcements¶

Important department-wide information:

• Policy Updates: Changes to scheduling or time-off policies
• System Maintenance: Planned downtime or maintenance windows
• Training Opportunities: Educational sessions or updates
• Emergency Communications: Urgent departmental announcements

Common Questions¶

Schedule Issues¶

Q: I don't see my schedule for next week A: Schedules are published by administrators. Check with your supervisor if schedules seem delayed.

Q: My shift time changed but I wasn't notified A: Check your notification settings and ensure your email address is current.

Q: I'm assigned to the wrong location A: Contact your administrator immediately - they can modify assignments.

Time-off Problems¶

Q: My time-off request is stuck in "pending" status A: Requests require administrator approval. Contact your supervisor if it's been pending for several days.

Q: I need to cancel approved time off A: Submit a new request to cancel, or contact your administrator directly.

Technical Issues¶

Q: I can't log in on my mobile device A: Try refreshing the page or clearing your browser cache. Contact IT if problems persist.

Q: The schedule looks different on my phone A: Mobile interfaces are optimized for smaller screens. All information is available, just formatted differently.

Quick Reference¶

Daily Workflow¶

1. Morning Check: Review today's assignment and location
2. Schedule Preview: Look ahead to tomorrow's schedule
3. Notification Review: Check for any schedule updates or messages
4. Time-off Planning: Submit requests for upcoming needs

Emergency Situations¶

• Schedule Conflicts: Contact your administrator immediately
• Unable to Report: Follow your department's call-in procedures
• System Access Issues: Contact IT support or use backup communication methods

Contact Information¶

• Schedule Questions: Contact your site coordinator
• Technical Issues: IT Help Desk - Extension 5555
• Time-off Approvals: Your direct supervisor
• Emergency Changes: Department administrator on call

Download and Access¶

Web Access¶

• Desktop: Navigate to schedule.rotondo.dev
• Mobile: Same URL, optimized interface automatically loads
• Tablet: Responsive design adapts to your screen size

Browser Compatibility¶

• Recommended: Chrome, Safari, Firefox, Edge (latest versions)
• Mobile: iOS Safari, Android Chrome
• Offline: Limited functionality available when internet is unavailable

Ready to get started? Begin with the First Login Guide or explore the specific topics that interest you most.